Shipping Policy for Mache Vaate Private Limited

Effective Date: December 23, 2022

Welcome to Mache Vaate, your local marketplace for fresh non-veg items and grocery essentials. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of orders made on our platform. By using our services, you agree to adhere to the policies described herein.

1. Order Processing:

• All orders are processed within 24 hours of placement during regular business days. Orders placed on weekends or holidays will be processed on the next business day.

2. Delivery Timeframe:

• The delivery time for orders is estimated to be between 24 to 72 hours from the time of order processing. The actual delivery time may vary based on factors such as location, availability of products, and other external circumstances.

3. Tracking Orders:

• Once your order is dispatched, you will receive a tracking number to monitor the status and estimated delivery time.

4. Delivery Zones:

• We currently deliver to a few parts of West Bengal. If your location is not within our current delivery zones, please contact us before placing an order.

5. Contact Information:

• It is crucial to provide accurate contact information, including a valid phone number and delivery address, to ensure smooth communication and successful delivery.

6. Failed Delivery Attempts:

• If delivery is unsuccessful due to unavailability or inaccurate information provided by the customer, we will attempt to contact you for further instructions. Additional charges may apply for redelivery attempts.

7. Delivery Confirmation:

• A confirmation email or message will be sent to you upon successful delivery of your order. Please inspect your order upon receipt and notify us of any issues within a day.

8. Changes to Shipping Policy:

• We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective upon posting to our platform.

9. Governing Law:

• This Shipping Policy is governed by the laws of West Bengal, India.

Thank you for choosing Mache Vaate. We strive to provide a reliable and efficient shipping experience for your fresh non-veg and grocery needs. If you have any questions, please contact us at info@machevaate.com.